Polk command bar hdmi arc not working Sep 18, 2024 · Use only an HDMI connection between the TV and the sound bar, ensuring the HDMI ARC jack on the TV is used. By Enabling CEC control, Re-plugging, and Inserting the cables into the accurate Port will resolve this problem. Remote Control Malfunctions If you have followed all these steps and your Polk soundbar’s HDMI ARC feature is still not working, don't hesitate to reach out for professional help. Was this answer helpful? As for sound not going to the Polk system, this could again be an issue with either the TV or the Polk system. m. You can contact Polk Customer Service: North America: 800-377-POLK (7655) (M–F, 9 a. (The LED ring on the Command Bar should turn white if any of these The HDMI arc of the polk sound bar might not be working due to a Faulty wire, Wrong installation, or any Update in the system. The only way I know of to determine if it's a TV problem or a Polk problem or an HDMI cable problem is to go through the process of elimination. 1) Make sure that your Polk Audio sound bar is connected properly: HDMI-ARC connection on the TV to "TV HDMI" (the HDMI connector in the white box) on the Command Bar. The TV no longer sees the command bar device on the ARC HDMI port, and the audio from TV is no longer playing through the bar. Enable CEC under the TV’s System menu options to ensure seamless communication between the devices. 2) Verify that the TV can control the Command Bar by pressing the TV " Vol +/-" on the TV's remote control. After the recent (mid-October?) firmware update, the HDMI CEC and ARC are not at all working. The easiest (usually) is to change out the HDMI cable and see if that solves the issue. If problems persist, verifying that both devices support HDMI ARC and CEC can eliminate compatibility issues. . EST) 2 - C onnect the bar to a different HDMI input on the bar and search for CEC devices if the bar is not detected by the TV. –5:30 p. 3 - Reconnect the bar to the ARC port. Really hoping that Polk releases a firmware fix soon! The command bar is now just an expensive door-stop at this time. brjr tnhxzig hhbx jeypg bys fwti irjwvd vovrphf cdtwf eicyl