Balanced scorecard in supply chain management pdf. PENGUKURAN KINERJA GREEN SUPPLY CHAIN MANAGEMENT MENGGUNAKAN BALANCED SCORECARD-ANALYTIC NETWORK PROCESS DI KOPERASI PETERNAK SAPI BANDUNG UTARA (KPSBU) LEMBANG SKRIPSI Diajukan Sebagai Salah Satu Syarat Untuk Memperoleh Gelar Sarjana Manajemen pada Program Studi Manajemen Universitas Pendidikan Indonesia Oleh: Ahmad Paris Anshari 1806258 covering PMSs and the selection of performance measures in the context of supply chain management exists. Hierzu werden zunächst auf Basis einer Analyse des Supply Chain-Umfelds und der Merkmale Feb 5, 2024 · The supplier scorecard provides a way to bring organization and objectivity to your vendor evaluation. Introduction For any business activity, such as supply chain management (SCM), which has strategic implications for any company, identifying the required performance measures on most of the criteria is essential and it should be Apr 6, 2010 · Originality/value. The article aims at filling the gap identified in the literature devoted Apr 1, 2011 · This paper proposes a mixed performance measurement system using a combination of evolutionary game theory and the balanced scorecard (BSC) in environmental supply chain management (ESCM) that measures and evaluates business operations using the four different perspectives of finance, customer, internal business process, and learning and growth. A "balanced scorecard" is developed, a new performance measurement system that gives top managers a fast but comprehensive view of the business and complements those financial measures with three sets of operational measures having to do with customer satisfaction, internal processes, and the organization's ability to learn and improve. Summary. This type of diagram is sometimes called an "Ishikawa diagram" because it Mar 19, 2024 · Step 1: Define your supply chain strategy. Expand. This tool should be explicit both to people within the Feb 5, 2023 · Supply Chain Management Maturity and Busi ness Performance of the Balanced Scorecard Framework Ref. Business, Economics. Furthermore, they gained the required expertise in a variety of tasks that may be roughly defined as the four qualitative views of the supply chain balanced scorecard. The paper provides structure in this regard, integrates concepts central to the performance of sustainable SCs, and supports the practical application of a BSC approach. Bhagwat and Sharma (2007) Performance measurement of supply chain management: A balanced scorecard approach Computers and Aug 12, 2018 · The strategy office (perhaps called an Office of Strategy Management—OSM—see Chap. g. The balanced scorecard contains a large number of financial and nonfinancial performance measures divided into four categories. May 20, 2013 · 3. Companies need to recognize the importance of the drivers of strategic future performance. As we’ve been told on many occasions, “They’re a bunch of data chasers. 5. KnowTheChain identified one additional allegation of forced labor in Nike’s supply chains. The purpose of this paper is to empirically investigate, from a balanced scorecard strategy map (BSSM) perspective, the types of linkages through which supply chain management practices (SCMPs) impact on financial and non-financial performance, and consequently lead to the Feb 1, 2009 · Chang (2009), in the study that evaluates the supply chain integration with a balanced scorecard, examined the subdimensions of supply chain integration as internal integration, customer Dec 1, 2014 · The main contribution of this research focuses on condense into a single material, an overview of the assessment methods of Supply Chain Management based on the Balanced Scorecard perspectives. Manzini and Dec 1, 2014 · The main contribution of this research focuses on condense into a single material, an overview of the assessment methods of Supply Chain Management based on the Balanced Scorecard perspectives. Aug 28, 2009 · Abstract. L'évaluation et la gestion des perfor mances d‘approvisionnement aident à gérer les. measure supply chain effi ciency. 03. Dec 21, 2013 · The success of any organization depends increasingly on business processes that are aligned with its strategic direction and enable proactive change management. ke dalam perspektif bisnis internal di dalam balanced scorecard pada supply chain management. Eager B. (2013) Using the balanced scorecard on supply chain integration performance - a case study of service businesses. It focuses attention of management on A supplier scorecard, also called a vendor scorecard, is a document used by businesses to rate the performance of their vendors or suppliers. May 11, 2020 · 2021. Feb 24, 2024 · Balanced Scorecard: A balanced scorecard is a performance metric used in strategic management to identify and improve various internal functions of a business and their resulting external outcomes Aug 28, 2009 · DOI: 10. Jakarta : Gramedia Pustaka Utama Akuntansi Manajerial The Proceedings of the 2nd International Conference on Business and Management (ICBM 2019) An Implementation of Balanced Scorecard on Supply Chain Performance Measurement in Manufacturing Industry Ferdoush Saleheen1, Md. Stasa (Past experience as a consultant working with for-profit and nonprofit organizations) The purpose of this paper is to provide a framework to assess the sustainability of service supply chains (SC) based on the concept of the balanced scorecard and three dimensions of sustainability, namely economic, social, and environmental performance. Dabei wird die Balanced Scorecard zu einem Instrument des unternehmensübergreifenden Supply Chain Managements weiterentwickelt. The supply element consists of the significant internal and ex ternal suppliers to the process. CHANG, H. Step 4: Set your supply chain targets. 3. Balanced scorecard translates a vision, mission May 20, 2014 · Since China Resource Enterprise Ltd. About the Authors. 9: Unleashing the Power of Analytics for Strategic Learning and Adapting) spends all its time managing the scorecard, rather than using the scorecard to manage the business better. 1998. The balanced scorecard (BSC) has become a popular concept for performance measurement. ressources pour atteindre Jun 1, 2015 · Purpose – Today, supply chain design and management constitute a major source of competitive advantage for firms. May 11, 2020 · The balanced scorecard developed in this paper provides a useful guidance for the practical managers in evaluation and measuring of SCM in a balanced way and proposes a balanced performance measurement system to map and analyze supply chains. Supplier scorecards enable businesses to quantify, track and manage a vendor’s performance. This paper examines the judgmental effects of the balanced scorecard. Nov 17, 2021 · The purpose of the study in this paper is to identify the Circular Supply Chain performance indicators using the modified balanced scorecard technique in Indian perspective. Previously, they used to focus on their technology and products A Cause-and-Effect Diagram is a tool that helps identify, sort, and display possible causes of a specific problem or quality characteristic (Viewgraph 1). 1. The methodology consists of twelve steps, each of which is commented in more detail. Mar 1, 2001 · 2018. The balanced scorecard is anchored on four perspectives, which include financial, business process, customer, and organizational capacity. Jan 1, 2011 · PDF | On Jan 1, 2011, David Wittstruck and others published Development and Simulation of a Balanced Scorecard for Sustainable Supply Chain Management - A System Dynamics Approach | Find, read and Oct 6, 2014 · Abstract. 29, n. 1016/J. TThe balanced scorecard has been a widely used supply chain performance measurement tool because it can enable distinct competitive advantages. Berdasarkan latar belakang masalah yang telah dibahas, maka dapat dirumuskan permasalahan dalam penelitian ini adalah : Apakah kinerja rantai pasokan pada PT. 2122) indicate that “firm-rela ted factors (competiti ve strategies) do not Nov 5, 2018 · The balanced scorecard has been a widely used supply chain performance measurement tool because it can enable distinct competitive advantages. This study discusses the Jun 1, 2017 · The research objectives were: (1) to analyse natural rubber supply chain decisionmaking models; (2) to formulate performance measurement model by using sustainable balanced scorecard approach; and Sep 16, 2015 · The methodology is ideal as a framework for companies new to the implementation of KPI dashboards. A Balanced Scorecard for Cybersecurity Management Aug 16, 2017 · The balanced scorecard (BSC) is a management system and structured report that aligns your company’s strategy with your tactical activities. The BSC is a strategic management framework that translates an Dec 1, 2008 · Drawing on the resource-based view, this study examines the links between a higher-order latent construct we label supply chain orientation and four Balanced Scorecard outcomes: customer Paul R. Apr 1, 2011 · Request PDF | Designing a mixed performance measurement system for environmental supply chain management using evolutionary game theory and Balanced Scorecard: A case study of an auto industry . Die beiden Fallstudien zeigen eindrucksvoll, welche Potenziale sich aus dem Einsatz einer Supply Chain Balanced Score card ergeben können, so daß Wertschöpfungspartnerschaften umfassend gesteuert werden können. (CRE) acquired a majority stake in Pacific Coffee in 2010, the coffee chain had experienced tremendous expansion particularly in mainland China. The purpose of this paper is to empirically investigate, from a balanced scorecard strategy map (BSSM) perspective, the types of linkages through which supply chain management practices (SCMPs) impact on financial and non-financial performance, and consequently lead to the Aug 1, 2007 · This paper develops a balanced scorecard for supply chain management (SCM) that measures and evaluates day-to-day business operations from following four perspectives: finance, customer, internal business process, and learning and growth. TELAAH LITERATUR DAN HIPOTESIS PENELITIAN management involvement. The purpose of this paper is to develop an integrated balanced scorecard (BSC) analytical hierarchy process (AHP) approach for supply chain management (SCM) evaluation. Learning Objectives Case (B) is designed to allow students to develop some hands-on experience in building a balanced scorecard that addresses the supply chain issues Dec 1, 2013 · Request PDF | Using the balanced scorecard on supply chain integration performance—a case study of service businesses | Supply chains are indispensable to corporations that seek to serve Sep 1, 2020 · Thirdly existing approaches for Supply Chain Management PMMS (e. Das wesentlich in der betrieblichen Praxis entstandene Konzept Supply Chain Management hat sich zu einem der am intensivsten diskutierten Forschungsfelder der Betriebswirtschaft entwickelt. KPIs, TCO, value driver trees and balanced scorecards and maturity assessments) are presented and the suitability for Supply Keywords Circular supply chain management Sustainability Performance measurement Modified balanced scorecard Indian perspective 1 Introduction In today’s competitive business era, firms give more attention to the sustainability of their supply chain. Yet, Hong Kong remained the core of the business, and Pacific Coffee could not afford to lose its leadership position in its home base. Today, supply chain design and management constitute a major source of competitive advantage for firms. Business, industry, government and nonprofit organizations use it extensively to monitor organizational performance, improve internal and external communication and streamline the enterprise Having in view the fast diffusion of the Balanced Scorecard since its development in the 1990s, as well as your application in various industrial sectors, this paper aims to present a literature review on the alignment of this performance measurement system with the Supply Chain Management. Sustainable Supply Chain Management Balanced Scorecard. In the context of sustainable supply chain management, it is important to have a dashboard which has common indicators. To get a balanced performance measurement system, a balanced scorecard (BSC) may be developed. Moulton Engineering, Business Jun 9, 2021 · 2008. Purpose The purpose of this paper is to empirically examine what senior supply chain executives measure and how they perceive performance measurement from a balanced scorecard (BSC Jan 14, 2024 · One of the tools that can help managers evaluate and optimize their supply chain performance is the balanced scorecard (BSC). Aug 31, 2015 · All-in-one Key Performance Indicators and Balanced Scorecard, Malcolm Baldrige, Lean Six Sigma Supply Chain Management. Feb 1, 2022 · d‘un Supply Chain Management (SCM) réside la gestion d‘approvisionnement. In the balanced scorecard model, four sets of KPIs are linked to the strategic objectives of an organization. 2014. Sep 30, 2023 · PDF | Balanced scorecard (BSC) is widely studied and practiced. Im zweiten Kapitel erfolgt die Beschreibung der Grundlagen der Konzepte Supply Chain Management und Balanced Scorecard. In this article, a methodology for strategic supply chain management is proposed based on the Balanced Scorecard as an instrument for supply chain strategy Jun 1, 2015 · The purpose of this paper is to empirically investigate, from a balanced scorecard strategy map (BSSM) perspective, the types of linkages through which supply chain management practices (SCMPs Nov 20, 2012 · Supply chains are indispensable to corporations that seek to serve suppliers and customers better, to boost organization performance, to strengthen competitiveness, and to achieve continuous success. Bisher liegen nur wenige Arbeiten zum Supply Chain Management vor, die Theorie und Praxis in so hervorragender Weise verbinden. Niven, Balanced Scorecard Step-by-Step for Government and Nonprofit Agencies, 2nd ed. The purpose of this paper is to empirically investigate, from a balanced scorecard strategy map (BSSM) perspective, the types of linkages through which supply chain management practices (SCMPs) impact on financial and non-financial performance, and consequently lead to the achievement of the firm’s strategic objectives. In supply chain management, supplier scorecards can be used to compare the performance of different suppliers to help businesses decide which supplier to use for a particular good or service. APM. Most organizations are lack of practical tools that allow them the identification and management of logistics processes Oct 28, 2002 · This description provides the basis for developing a Balanced Scorecard program to help align the firm's European supply chain operations with the company's strategic goals. The basic premise of the balanced scorecard is that the ultimate corporate objectives commonly targeted by senior management such as economic value-added, net income, return, on equity, and return on assets are of The Balanced Scorecard: Judgmental Effects of Information Organization and Diversity. (2009) An empirical study of evaluating supply chain management integration using the balanced scorecard in Taiwan. The performance evaluation has become an important subject to get competitive advantage on supply chain. Orga-nizations are shifting towards the circular model from a linear model of supply chain. Several metrics have been proposed for the development of this performance measurement system, encompassing other perspectives beyond the four Full Text. 4. H. Having in view the fast diffusion of the Balanced Scorecard since its development in the 1990s, as well as your application in various industrial sectors, this paper aims to present a literature review on the alignment of this performance measurement system with the Supply Chain Management. New business paradigms as lean and green are able to develop improvements on the supply chain performance. Step 3: Select your supply chain metrics. Unfortunately, the noble goals of the 1950s GE corporate project never got ingrained into the management system and incentive structure of GE’s line business units. Nov 17, 2021 · Request PDF | Analyzing the circular supply chain management performance measurement framework: the modified balanced scorecard technique | Supply chain sustainability is a critical issue of the Uyghur forced labor across its supply chain tiers. Examination of the relative efficiency of two models, namely, supply chain operations reference (SCOR) and the balanced scorecard (BSC), for measuring the supply chain performance provides empirical support for the DEA network model concerning its preference and improved performance measurement as compared to BSC. Step 5 Nov 21, 2023 · The study’s approach included a literature analysis as well as a standardized questionnaire that was delivered to 111 individuals involved in supply chain operations. The paper establishes supply chain performance evaluation system based on the benchmark balanced scorecard makingbalanced scorecard as a framework and the benchmark enterprise as a reference to make the index system far reflect the ability conditions of supply chain adapting to market in the current and future. A balanced scorecard is used to help in the strategic management of organizations. In this paper, the drag factors which affects the above Aug 28, 2009 · Each supply chain entity must adopt a more balanced perspective in its performance measurement and management. (Hoboken, John Wiley & Sons, 2008) Frank L. 1 | P a g e Balanced Scorecard Exercise I have created the following Balanced Score Card for my school jurisdiction, the main focus on the four main elements shown below, that has the same concept as Figure 3. et al. Developed uniquely for your company, this holistic system enables you to maintain focus and move in a cohesive, consistent direction. Aug 1, 2005 · This research illustrates how, through their involvement in this development process, management came to understand that seemingly contradictory goals such as customer satisfaction, employee satisfaction and employee productivity were better seen as mutually reinforcing. Joëlle Morana is Lecturer in management science, attached to the Laboratoire d’Economie des Transports (Transport Economy Laboratory) at University Lumière Lyon II in France. 2. Mamun Habib2, Zurina Hanafi3 1,3 School of Quantitative Sciences, Universiti Utara Malaysia (UUM), 06010 Sintok, Kedah Jun 1, 2021 · For deducing supply chain performance, the Balanced Scorecard (BSC) is an appropriate tool, apart from Supply Chain Operations Reference models (SCOR), Analytic Hierarchy Process (AHP), Data sure specific areas within the supply chain and contribute to completion of the overall balanced scorecard. 2 (developed by Robert Kaplan and David Norton) of this session: Balance scorecard is to provide a realistic, reviewable measurement of the level of services is providing to students One of the management, Balanced Scorecard, Strategic Planning new approaches in this area is the use of a balanced and Resource Efficiency scorecard that addresses the supply chain management strategy as a set of essential goals. includes identifying your crown jewels, vulnerabilitiesand threats, , as well as insurance and recovery plans to mitigate potential loss. The four areas targeted are: Education and learning/training. TLDR. In Kapitel 3 wird eine Integration der Konzepte Supply Chain Management und Balanced Scorecard vorgenommen. It enables entities to discover their shortcomings and come up with strategies to overcome them. The paper provides a structured performance measurement system tailored for the food supply chain. Collaborative and cross‐company project management within the automotive industry using the Balanced Scorecard K. The Service Industrial Journal, v. ” Sep 4, 2007 · Purpose. …. Alove Bali IND. Supply chain security can be monitored through established companies and metricsRisk management. The 8th metric captures the essence of the Balance Scorecard, encouraging managers to achieve a proper balance between short and long-range objectives. Sep 1, 2013 · Abstract. Balanced scorecard has been developed based on extensive review of literature on SCM performance measures Feb 6, 2020 · In this article, a methodology for strategic supply chain management is proposed based on the Balanced Scorecard as an instrument for supply chain strategy formulation and implementation. According to a Harvard Business Review article, Apple Inc. The competitive environment became more intense and Hong Kong coffee consumers Apple Inc. Resources, Conservation and Recycling, 55 (6): 593-603. Penelitian ini dilakukan di PT. Currently, corporations place great emphasis on both supply chains and on balanced scorecards (BSCs) to develop effective measures to evaluate firm performance. Jun 1, 2015 · Purpose. Alove Bali sudah terlaksana dengan baik. Niebecker D. Tujuan penelitian ini adalah untuk mengetahui apakah kinerja supply chain management suatu Perusahaan sudah terlaksana dengan baik dilihat dari keempat perspektif balanced scorecard. Then, you can leverage the results to increase vendor value, improve performance and optimize your procurement strategy. The Social/Societal Aspect of Sustainable Supply Chain Management. The proposed approach in this study is called the design-oriented approach in management control literature and is useful for all SC members to make out value-based scorecard based on strategic themes from the view of the total supply chain because each member can know how it can contribute to the total value of supply chain. Jan 1, 2021 · Accounting for this ambiguity and improving supply chain performance using Balanced Scorecard model is the emphasis of this research effort, by providing an approach to inspect value creation from four standpoints such as financial, customer, internal business process, learning and growth. , uses five performance indicators: shareholder value. , a fierce player in the tech market, is a well-known brand that uses the balance scorecard in their work. Salterio. Step 2: Identify your supply chain objectives. Jul 1, 2017 · CAAA ini tiated a key initiative to establish effective perfor. , did not always focus on their customers. e. The Balanced Scorecard focuses on formulating a supply chain strategy, linking it to the corporate vision and turning it into particular actions to achieve the strategic objectives. It used this balanced score. In this sense it has a logistics management role in an efficient, timely, and relevant throughout its value chain. The purpose of the thesis is to develop a structured framework for creating and evaluating supply chain performance indicators with the aim of facilitating organisations’ efforts when measuring supply chain performance. Transparentem reports that Nike worked with one of the two suppliers to ensure that fees were repaid to workers, on the basis that the second supplier was an unauthorized sub-licensee. Jumlah sample yang diambil sebanyak 20 karyawan PT. [74] (p. Managing a given supply chain's overall performance necessitates the coordination of measures across the different entities on the supply chain The field of sustainable supply chain management continues to be beset by little guidance in terms of principles and applicable tools for performance assessment. Lipe Steven E. Alove Bali IND serta 5 agen PT. M. In case you’re wondering what the balanced part means, it’s the fact Jan 1, 2014 · Abstract. 2, p. Apple Inc. Zusammenfassung. Keywords: Balanced scorecard; Supply chain management; Performance measurement; Metrics; Framework; Case studies 1. Business, industry, government and nonprofit organizations use it extensively to monitor organizational performance, improve internal and external communication and streamline the enterprise’s vision Jan 1, 2021 · Accounting for this ambiguity and improving supply chain performance using Balanced Scorecard model is the emphasis of this research effort, by providing an approach to inspect value creation from four standpoints such as financial, customer, internal business process, learning and growth. 023 Corpus ID: 15477003; Supply chain performance evaluation with data envelopment analysis and balanced scorecard approach @article{Shafiee2014SupplyCP, title={Supply chain performance evaluation with data envelopment analysis and balanced scorecard approach}, author={Morteza Shafiee and Farhad Hosseinzadeh Lotfi and Hilda Saleh}, journal={Applied Mathematical Oct 13, 2021 · The research objectives were: (1) to analyse natural rubber supply chain decisionmaking models; (2) to formulate performance measurement model by using sustainable balanced scorecard approach; and Aug 1, 2016 · The purpose of this paper is to suggest a model for the assessment of the environmental performance of a supply chain, based on four perspectives used in the balanced scorecard. Jul 25, 2016 · The purpose of this paper is to suggest a model for the assessment of the environmental performance of a supply chain, based on four perspectives used in the balanced scorecard. May 17, 2021 · This paper develops a balanced scorecard for supply chain management (SCM) that measures and evaluates day-to-day business operations from following four perspectives: finance, customer, internal Jun 1, 1998 · As presented, the balanced scorecard integrates environmental performance within the context of corporate strategic objectives. Seven heads and their key indicators of performance measurement have been investigated for Circular Supply Chain Management implementation towards sustainability. 185-202. ,After reviewing the literature and interviewing the experts, the preliminary list of Zusammenfassung. 1108/14635770910987832 Corpus ID: 167535036; Performance measurement in supply chain entities: balanced scorecard perspective @article{Chia2009PerformanceMI, title={Performance measurement in supply chain entities: balanced scorecard perspective}, author={Adrien Chia and Mark Goh and Sin-Hoon Hum}, journal={Benchmarking: An International Journal}, year={2009}, volume={16}, pages={605 May 7, 2014 · The purpose of this article is to use strategy mapping (SM) and balanced scorecard (BSC) in portraying and assessing green entrepreneurial supply chain management (GESCM) performance of a Sep 28, 2022 · The study finds that supply chain capabilities have a direct impact on the balanced scorecard, which, in turn, has a direct impact on supply chain sustainability. May 30, 2020 · The purpose of this research is to find out and analyze supply chain flow and performance, with the analytical method used is a balanced scorecard. The BSC model developed could serve as a reference for the food industry, to establish applicable performance appraisal indicators, and it is believed that both researchers and practitioners would benefit from the tool developed. In Fiscal Year 2015, CAAA had nearly 80 different vendors, both commercial and government, supplying more than 100 distinct components. Nov 1, 2014 · DOI: 10. , financial, customer, learning and growth, and internal processes. card as a Jan 1, 2001 · Request PDF | On Jan 1, 2001, Wolfgang Stölzle and others published Die Integration der Balanced Scorecard in das Supply Chain Management - Konzept (BSCM) | Find, read and cite all the research Apr 6, 2010 · Bigliardi and Bottani (2010) develop a balanced scorecard for the supply chain including four perspectives, i. mance-based metrics and c reated a balanced scorecard to. In this paper, the drag factors which affects the above Mar 5, 2020 · environmental supply chain management using evolutionary game theory and balanced scorecard: a case study of an auto industry supply chain. Performance indicators are proposed based on the literature, as well as on the ISO 14031 and GRI standards, and were validated by a panel of experts. It graphically illustrates the relationship between a given outcome and all the factors that influence the outcome. It aims to measure SCM performance from the following four perspectives: finance, customer, internal business process, and learning and growth.
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